Quest Diagnostics Operations Center, Ridgewood, New Jersey | Utility Operations Facility

Quest Diagnostics Operations Center is located at 127 Union Street in Ridgewood, Bergen County, New Jersey, United States. As an operations center within the utility operations sector, it plays a key role in managing diagnostic laboratory services, which rely on consistent power and data connectivity. The facility is operational and classified under NAICS code 221118, indicating its function as a support center for broader utility and healthcare infrastructure. The facility operates under the regulatory framework of NERC CIP standards, which govern critical infrastructure protection for the US grid. As an operations center, it likely manages data and control systems essential for laboratory operations, requiring robust cybersecurity measures in line with ISO 27019 for utility control systems. The facility's scale is typical for a single-site operations center supporting regional diagnostic services. Environmental and operational significance includes its role in maintaining reliable utility services for healthcare diagnostics in the Ridgewood area. The facility contributes to community health by ensuring uninterrupted laboratory operations, which depend on stable power and network infrastructure. Its location in Bergen County places it within a densely populated region with high demand for utility reliability.

The facility operates in a suburban area of Bergen County, New Jersey, within the New York metropolitan region. The local environment is characterized by high population density and significant industrial and commercial activity, placing demands on utility infrastructure. For operations centers, key environmental factors include cybersecurity maturity and redundancy capacity to ensure continuous operation during grid disturbances. The facility's role in diagnostic services underscores the need for reliable power and data systems to support public health.